SDS Technical Support
After-Hours Emergency Protocol
For an after-hours emergency, it’s important that you follow these steps:
1. Submit a Support Ticket
2. Call SDS Technical Support, follow prompts, and leave a voicemail message
U.S. and Canada: (800) 443-6183 or (763) 571-9000
*Please note: You must leave a voicemail in order to notify Support of your emergency
SDS offices are open Monday thru Friday, 8:00AM to 5:00PM Central Time (UTC-6:00 during CST; UTC-5:00 during CDT)
The SDS Technical Support Team appreciates your cooperation with our After-Hours Emergency Protocol.
Get the PDF version of this protocol.